Privacy Policy

Effective Date: 30 August 2026
Last Updated: 30 August 2026

Thank you for playing Zen Word Wizard (“the Game”, “we”, “our”, “us”), published by Turbo Joy Studio. This Privacy Policy explains what information is collected, used, shared, and stored when you use the Game, including data collected automatically by third-party software development kits (SDKs) integrated into the Game.

1. Information We Collect

a. Account & Authentication Information

Sign-in uses OAuth-based single sign-on through Google Play Games Services and Google Firebase Authentication. When you sign in, we store:

A unique, pseudonymous account identifier (OAuth user ID / Firebase UID)

The sign-in provider (Google) authenticates you and may make basic profile information available to the authentication service under Google’s own privacy policy. The Game itself does not collect, display, or store your name, email address, phone number, physical address, password, or any special-category (sensitive) personal information.

b. Gameplay & App Activity

The Game and its analytics SDK collect activity data needed for core functionality and to understand app performance, including:

Level progress, coins, power-ups, streaks and rewards
In-app interactions (for example screens viewed, buttons used, words found)
Other in-game actions and gameplay events

c. Purchase History

If you make an in-app purchase, the Game receives purchase records (such as product IDs and transaction/receipt data) from Google Play Billing and Unity In-App Purchasing in order to validate the purchase and unlock the corresponding content. We do not receive or store your payment-card or bank details; payment is handled entirely by Google.

d. Advertising, Device & Technical Data

The Game displays advertising supplied through Unity LevelPlay / ironSource ad mediation and Unity Ads. To deliver and measure ads, and to detect fraud and invalid traffic, these advertising SDKs collect and transmit:

Device or other identifiers, including the Android Advertising ID and app-instance identifiers
Approximate location derived from your IP address / network region (not precise GPS location)
Installed apps — a list of applications present on your device, used by our advertising and ad-mediation partners for fraud and invalid-traffic prevention and to improve ad relevance
Technical data such as device model, operating-system version, language, network type and coarse country/region

Google Analytics for Firebase, which is bundled with the Firebase SDK, also collects the Advertising ID, an app-instance identifier, approximate (IP-based) location and standard device/app information automatically.

e. Diagnostics & Crash Data

Our SDKs collect diagnostic and performance information — for example crash and exception events, load times, error states and SDK health — so that we can monitor stability and fix problems.

2. How We Use Your Information

App functionality – authenticate you, save and restore game progress across devices, enable gameplay features, rewards and in-app purchases
Account management – create and maintain your game account
Analytics – understand how the Game is used and how it performs, and improve it
Advertising – display ads, cap ad frequency, and measure ad performance
Fraud prevention, security and compliance – detect invalid traffic and abuse, validate purchases, and meet legal obligations

We do not use your data for developer marketing communications, and the Game does not send promotional push notifications based on your personal data.

3. Advertising

Ads shown in the Game may be personalised using the identifiers and data described in Section 1(d). You can limit this at any time on your device:

Android: Settings → Privacy → Ads → “Delete advertising ID” or “Opt out of Ads personalisation”.

Resetting or deleting your Advertising ID limits ad personalisation but does not stop ads from being shown.

4. Third-Party Services & Data Sharing

We do not sell or rent your personal data. We do, however, share certain data with the third-party service providers listed below, which process it under their own privacy policies. Advertising and ad-mediation partners act as independent controllers of the advertising data they receive.

Provider	Purpose	Data involved
Google Firebase (Authentication, Realtime Database)	Account sign-in and cloud save of game progress	Pseudonymous user ID, game progress data
Google Analytics for Firebase	Usage and performance analytics	Advertising ID, app-instance ID, approximate location, app activity, diagnostics
Google Play Games Services	Authentication / sign-in	Play Games player ID
Google Play Billing	Processing in-app purchases	Purchase / transaction records
Unity Technologies – Unity Gaming Services & Unity In-App Purchasing	Purchase processing and related analytics	Purchase records, device identifiers, diagnostics
Unity LevelPlay / ironSource and Unity Ads	Serving, capping and measuring ads; fraud prevention	Advertising ID and device identifiers, approximate location, installed apps, ad-interaction and diagnostic data

Data shared with third parties for their own advertising and fraud-prevention purposes includes:

Device or other identifiers (including the Advertising ID)
Approximate location (IP / network region based)
Installed apps

Relevant provider policies:

Google / Firebase – policies.google.com/privacy and firebase.google.com/support/privacy
Unity (player & app-user privacy) – unity.com/legal/game-player-and-app-user-privacy-policy
ironSource / Unity LevelPlay – is.com/privacy-policy

We may also disclose data where required by law, regulation or valid legal process, or to protect the rights, safety and property of our users or Turbo Joy Studio.

5. Data Retention

Your account identifier and game progress are retained until you delete your account (see Section 8) or until the account is inactive and removed during routine maintenance.
Analytics, advertising and diagnostic data held by our third-party providers is retained according to those providers’ own retention schedules (commonly between 2 and 14 months).
Purchase records are retained as required for accounting, tax and legal compliance.

6. Data Security

All data transmitted off your device by the Game is sent over encrypted connections (HTTPS/TLS). We apply reasonable technical and organisational measures, including restricted database access and secure authentication. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The Game is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Account & Data Deletion

In-App Deletion

Open the Game, go to the side menu and choose “Delete Account”. This permanently deletes:

Your authentication record
All game progress and associated data stored on our servers

This action is irreversible.

Deletion by Email

If you cannot access the Game, email turbojoystudio@gmail.com with your in-game name or account identifier and we will process the deletion within 30 days.

What is Kept

A deletion request removes your account and server-side game progress. It does not control data already held by third-party providers (Google, Unity, ironSource), such as anonymised or aggregated analytics, advertising and fraud-prevention data, or purchase records we are legally required to keep. That data expires under those providers’ retention schedules described in Section 5.

9. Your Rights

Request deletion of your account and associated data at any time (Section 8).
Limit advertising identifiers and ad personalisation through your device settings (Section 3).
Stop all further collection by uninstalling the Game.
Contact us with any question about the data we hold about you.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

Turbo Joy Studio
📧 turbojoystudio@gmail.com